People
Consumers
Customers
Employees
Managers
Executives
Individuals
Your Situation
SUCCESS COMES FROM UNDERSTANDING WHAT HAPPENS AT THE INTERSECTION OF PEOPLE & EXPERIENCES. For example ...
environments
workplace
services
technologies
tools
processes
organization
Career & Purpose

People engage in many experiences each day,
and connect with many people. Whether
intentional or not, every experience interacts
with another experience and
connections influence experiences.
Frequently too much time is spent working to
improve the primary experience when
greater gains can be made at the
intersection of experiences.

The relationship between people & experiences
is fascinating and constantly evolving. If
traditional approaches do not deliver the
progress you seek, you need to cast a
broader net to encompass people, tools
and environments.
I work with clients to identify intersections that
enable the delivery of outstanding
positive experiences.